How it Works
The following steps will help you navigate around the Au Pair One website. If you do experience any technical issues, please, feel free to contact us.
- First step is to register an account. Registration is very simple, convenient and takes less than a minute.
- Then you can create a Profile, adding as much detail as possible as this will make your profile more interesting. To obtain the optimal results, it's best to be honest about things that you like or dislike and to submit a friendly picture of you/your family.
- Best way to find suitable Au Pair/Family is to use Profile matching, where the system will list candidates based on the requirements specified in your own profile.
- Another way to find match is to search via our simple search system. Filter will help you search profiles based on your search parameters.
- When you found an interesting Au Pair/Family profile, you can contact them from their profile page.
- Once you have found your perfect match (Au Pair/Family), arrange to make a further contact, preferably an interview on the phone, Skype, WhatsApp or even in person. We would encourage that it should be an unhurried process, by taking your time to get to know each other and plan to speak, at least, a couple of times. It is always advisable to make a list of questions prepared before you speak.
- All correspondence can be found in your Messages. You can contact Premium profiles, regardless of your premium subscription. To be able to make the first contact with non-Premium profiles, you must have an active profile and have a premium subscription. You can reply to messages, regardless of your premium subscription.
Sign a contract
- The Au Pair contract is an official document containing the most important details of cooperation between a Host Family and an Au Pair.
- Each country has different rules according the Au Pair contract. It's wise to check the rules before starting the search.
- To improve position of your profile in the search results, you can use the "Bump" button at the edit profile page. Bump will raise your profile to the top of search results.
- You can disable your profile visibility by making your profile "Inactive" at the edit profile page. This means your profile will be invisible on the site and other users will not be able to write you any messages. You also won't be able to contact other profiles, as well as not receiving notification emails about new messages.
- To prevent email notification about new messages, you have to turn off corresponding option at the edit profile page
- Use your "Favorite list" as a reminder of the profiles you are interested in.
- To Manage or Cancel the Premium Membership, please visit Subscription section at your account page. You can cancel the Premium Membership at any time, and you will not be billed again. Once canceled, your Premium Membership Subscription will remain active until the end of the billing period, and you will not be charged at the start of the next billing period.